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Most small sellers in India already take orders on WhatsApp. The trouble is that customers have to scroll through photos and ask the same questions again and again. A simple website fixes this without the cost of a full ecommerce platform.
How a WhatsApp ordering website works
- The customer browses your products with photos and prices.
- They tap Add to cart and see an instant confirmation.
- At checkout, their cart opens in WhatsApp as a ready-written message.
- You confirm the order, share payment details and arrange delivery.
Who it suits
- Home bakers and cloud kitchens
- Boutiques, jewellery and handmade goods
- Local grocers and gift shops
- Anyone who wants orders without payment gateway fees
Why it works
Customers are comfortable on WhatsApp. They do not have to create an account or enter card details, and you keep the personal touch that makes small businesses special.
Make ordering as easy as sending a message, because for your customers it already is.
What to include
- Clear product photos and prices
- Delivery areas and timings
- Return or exchange policy
- A visible WhatsApp button on every page
See it in action
Open our handloom shop, jewellery store or food ordering menu. Add something to the cart and watch the notification appear. When you are ready, we can build the same thing for your products.